Reviews

See what our customers are saying about us!

 

From 97 reviews
Linda N

Bay Area Restoration has now done 3 projects for me. Basic carpet cleaning, upholstery cleaning and a major rug cleaning where the results were really unbelievably great. All 3 projects were great and done quickly.

Seema Karve

Straching the carpet was done well, but cleaning up was not done property.

via Google
Amy Yu

Nice done

via Google
R B.

Chose Bay Area Restoration Carpet Cleaning for our white carpet throughout of our two story home. We have pets and a toddler, heavy traffic areas and deep stains. Was sure they would never look white again. They arrived on time at 9:00 am. …

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via Yelp
Manny M.

Quite honestly, I was not expecting much from their services. That's not a knock against them, but the reality of how dirty my carpeting was. The pricing was more than reasonable, so I went ahead and scheduled a cleaning. They gave me a 2-…

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via Yelp
Laura Beall

Very professional and knowledgeable. We really appreciated the experience.

via Google
Mike R

Alex and James did a fantastic job stretching and cleaning our carpets.

We would highly recommend them to anyone who needs carpet work. What we really liked was the fact that they moved our furniture for us.

Thanks guys!

Joan & Gary L

We overall satisfied with the results, but we do have some small white spots that we think are from a tube he sprinkled on after the deep cleaning he used in the heavy walking areas. I am currently trying to get them up with a damp white towel.

Kate Yablonsky

My carpet looks amazing and they brought new life into a chair that was in a pretty sad state. Will use them every year for sure! I have young kids, so you know...

via Google
Abdul M.

Great and friendly service. Came out on time (10 mins early) and got the carpet looking brand new. Thank you guys.

via Yelp
Cliff Andrade

Great Job! Great Service!

via Google
Clifford A.

Awesome and friendly personal service. they repaired my carpet in Fremont and I will recommend them to anyone who needs quality and service. Great job!

via Yelp
Pramod P

it was a rainy day still Alex came out in afternoon and did a good job. I am very happy with it and infact I am going to call him for my downstair carpets later on.

Linda Marshall

Bay Area Restoration did a great job on my living room carpet. We had a drain overflow which caused water damage to the living room. They brought in fans to dry out the foundation & carpet, monitored it for 3 days and put the carpet back in…

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via Google
Jackie Biron

Bay Area Restoration made dealing with our water remediation as painless as they could. They truly delivered and did so on time!

via Google
Kristin M

Alex was very professional, courteous, communicated well with me, arrived within the time frame expected. The price was very reasonable given the condition of the carpet and the outcome was as good as I could hope for (it looked SO MUCH BETTER), again, considering the condition of the carpet. I will use them again and would definitely recommend.

Pamela S

Hi,

Bay Area did a great job. Easy to schedule. Came as planned. Thorough professional job from a very nice man.

Julie C

Alex is the best! He has been taking care of my carpets for years! Even the toughest stains he is able to get rid of them. Usually, enchilada, chile rellenos and tacos! Always seems to happen when I'm eating those. Haha! He does my mother's house and all of her rentals, too! Thank you, Alex! See you soon!

Julie C. and Marian C.

Peggy M

My carpet had some bumps due to improper cleaning by another outfit. Bay Area Restoration fixed it beautifully and I'm very satisfied.

Dale M.

Alex came on time and he and his partner did a great job cleaning the carpet at a very reasonable price. I had previously used a company that had a coupon in Valpak, It was

the old bait and switch scheme. Their $99. special ended up over $…

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via Yelp
Jennifer T

Fantastic service! Professional, on time, excellent quality! I really appreciate the impeccable job.. the house looked brand new...

Vannika Y.

Called last week to get a quote to clean my carpet and was easily able to set up a date to get a free quote. Prices are reasonable, guys came on time and were able to start right after the quote was given. They were quick, probably between …

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via Yelp
Jack Larsen

Great job on the mini blinds, both clean and repaired!

via Google
David K

We appreciated your flexibility in accommodating our schedule, your assistance in relaying the rugs. Thank you very much for doing such a good job.

Debbie Andreassen

Great job, got out all of the spots that were on our carpet. I don't think any company could have done a better job. Very pleased and will use again.

via Google
Jaime L.

I was impressed with all of the good reviews that Alex and the team at Bay Area Restoration received on Yelp, so I felt comfortable booking a carpet cleaning with them. We have our own steam cleaner, but our carpets hadn't been …

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via Yelp
Mena K.

I just had my carpets cleaned by Alex and he did an amazing job! He's really nice, professional, friendly, and flexible!!! Couldn't be any happier. Eve, the receptionist is also really nice. Thank you both!!! Definitely will be recommending…

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Michele P

We have had our carpets cleaned by other companies which did an o.k. job. However, this company does such an excellent job that we would recommend them to everyone. One of our friends used their services and told me they too were so impressed with the excellent job and friendly service as well.

MANY THANKS,

Michele and Gary

Bipin D

Alex did very good job of steam cleaning the carpet at my home. He was very courteous and friendly. I will recommend him to anyone for carpet cleaning job.

Izzy P.

I called to get a Saturday appt but they were booked up and offered anytime during the week which was the next day. I was able to meet Alex during my lunch hour which worked perfectly since I didn't have to take time off of work. He was …

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via Yelp
Lori Wong

It was great working with Alex on our emergency project. He took care of the water damage to my unit caused by plumber who ran off without taking care of the mess. Anyways, it is safe to know that this company gives excellent customer …

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via Google
Nancy Shibata

Very reliable, punctual, personable, thorough, communicative. Carpets look good even many weeks afterward. Quickly responsive for a minor callback. Be aware carpets took slightly longer to dry than stated. Will definitely use in future. …

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via Google
Jim T.

First time user. Asked for two carpet seams to be fixed; carpets cleaned and a handful of carpet stains to be worked on. Alex came to the house and gave us a confident feeling along with a very reasonable quote for all three needs. Finished…

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via Yelp
Pamela S.

Great job! Very nice, professional man. Easy to schedule. Plan to use again.

via Yelp
Maria V

Alex was very professional and did an excellent job.

Rajani B.

Professionally done.

via Yelp
Sue A.

Alex and company are extremely courteous and professional. He addressed all our questions and concerns immediately. They provided a competitive price and extra care to restore and clean our wall to wall carpets. The results are impressive …

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via Yelp
Ramesh M.

Great job, friendly and responsive.

via Yelp
Jack A

Alex did a great job on the carpets. Arrived right on time as scheduled !

S Virk K.

Used the service to clean the carpet .

Very professional and detail oriented .

Happy with the service and will recommend it to friends .

via Yelp
Diana N.

After finding this company on Yelp, I called on Monday and they offered me a nice variety of appointments! They called me back fast and came out on Wednesday, on time. The service was so professional, friendly, and honest.

I didn't reach …

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via Yelp
JoAnn Hall

First time using Bay Area Restoration, certainly not the last. From making the appointment on line to the time Alex walked out the door, the entire experience was perfect. The young lady that made my appointment was polite, knowledgeable …

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via Google
Rose G

Alex was friendly, professional, and did just as he said he would. We couldn't ask for better. We'll be repeat customers.

Madeline C

Showed up on time. Carpet looked great

Kelly O

Bay Area Restoration has been cleaning our carpets for many years. We are always pleased with their friendly service and the

carpets always look like new when they are finished. Occasionally we have the furniture cleaned as needed and they do an excellent

job.

I highly recommend this company.

Edward S.

I'm always surprised when Alex is able to clean my filthy, stained carpets. Fabulous job! And last time they dried them as well. Thank you, Bay Area Restoration. My carpets are restored!!

via Yelp
Brendan N

Alex is the man! Hard working, nice guy, does a good job.

M P.

Bay Area Restoration is the ONLY company I used to clean my carpets when I lived in Fremont (moved to the valley in Dec of 2015). The service is easy to schedule, prices are quite reasonable and my carpets always looked fantastic afterwards…

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via Yelp
Guillermo N.

Alex was quick, and made the job look easy! I have stairs and kids, but he was able to clean everything in no time! The work was Great, I would definitely refer Alex to any friend or family!

via Yelp
Wilfredo N.

This is the 2nd time using Bay Area restoration carpet cleaning. Thank you for the wonderful job.

via Yelp
Jean M

This company is the best choice for small jobs and huge restorations. Professional, reliable and modern. I have used them for carpet cleaning several times. My dogs really get my light colored carpet dirty. After BAR cleans, it looks new...again...and again. No bad smell, dries right away. Worth the money.

Nancy J.

Great job, great service, and good price. I would definitely use this company again. Alex was at my home on time, was able to get most all of the stains out of the carpet and they look better than ever. I will definitely use BAR Cleaning …

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via Yelp
Barbara Stanton

Alex was a wonderful technician! I showed him a spot where I had spilled hot wax on the carpet and told him don't worry about it, I'm sure it won't come out. I think he took that as a challenge. It looks brand-new again! I can't believe he …

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via Google
Jennifer D.

Alex saved the day! Great job, super fast, professional and made magic happen on filthy stained carpet! I felt like I had brand new carpets! The best part was they were able to do it the next day, I was shocked they could fit me in last …

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via Yelp
Darrell W

great like always

Response from business owner

Thank you for the review Darrell! We will see you next year for your annual carpet cleaning.

via Google
Joy G

Great price and service, quick and clean.

Mindy Rani

Came a little later than the 2 hour window but kept me updated so I wasn't left wondering. Very professional and fast, carpets look great! Only issue is slightly pricer than I thought but I will still give 5 stars!

via Google
Lil P.

Second time I've had BARCC in – another excellent job – Alex is very personable and always manages to revive my carpets – thank you again!!

via Google
Rajul Maheshwari - Consultant

Very very professional team. I would recommend them with 5 stars.

via Google
Joyce T

Great service, thx!

Kwan C

Alex is great! Friendly and professional. And the price is very reasonable. Am very happy and will recommend him to friends!

Sheldon Lamphier

Alex is the best in the business and a real pleasure to work with. Before calling Bay Area Restoration we did much research and tried others in the past, but now will go back to Alex for all of our cleaning needs. We've used their services …

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via Google
Sheldon L.

Alex is the best in the business and a real pleasure to work with. Before calling Bay Area Restoration we did much research and tried others in the past, but now will go back to Alex for all of our cleaning needs. We've used their services …

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via Yelp
Gowri S

We have been using Bay Area Restoration for the past couple of years. It has been a pleasure working with Alex. Their service is excellent and we would recommend anybody looking for reliable carpet cleaning. Our carpets are clean and no chemical smell!!!

Bruce B.

Alex is the Sherlock Holmes of carpet cleaners! He looks at a stain, figures out what caused it, and then has the tools, chemicals, and "know how" to fix it. He also has the integrity to tell you when a section of carpet can't be fixed and …

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via Yelp
Don Writer

Trust is of the utmost importance to me when dealing with any service provider whether it be for plumbing, auto repair, or carpet care. When dealing with any of these professions I expect honesty, technical competence, and a fair price. …

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via Google
Cari G.

Could not ask for a better carpet cleaning! Alex was so great: reliable, on-time, efficient and friendly. My mom was so impressed, she called him right away to book her own cleaning. We will use him again and again moving forward!

via Yelp
Denny B.

Alex J. did an excellent job. Called to show up early and explained what would be done for the cost. You'd be surprised how many carpet companies don't have their act together--two other co's didn't have the time to schedule a same week …

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via Yelp
Samantha T.

Nothing but great things to say! We have been using Bay Area Restoration for five years now. Through two kids, a Golden Retriever and a Havanese puppy Bay Area Restoration has never failed to clean our carpets to perfection! Alex, the owner…

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via Yelp
R S.

Communicative and fast response. Alex was able to fit me in the same day my dog had an "accident" on our new carpet. Excellent service and looks like new again. Finding this place is the silver lining in our dog's bad behavior!

via Yelp
Zlil S.

the best great price good service

via Yelp
Adam G.

My husband and I just moved to San Jose from Tempe Arizona. We had to follow his job and I wasn't too happy moving from my family. His company put us in temporary housing until we could find an adequate dwelling. The carpets had temporary …

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Ann E.

In one hour Alex made our carpet look as good as the day we first walked through the house. I'm still stunned! We have a light colored carpet in the living room...and we have a sliding door to the back yard (which is either muddy or dusty, …

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Daniel P.

I called Bay Area restoration and the actual owner came to my house to do the estimate. I was shocked. He was very personable and professional. I had a nasty stain on my couch because my buddy spilled red wine on it. It was very reasonable …

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Bernard D.

Alex did a great job on our carpets. Weeks later, they still look great. Good communication, prompt service. He didn't have enough water in the tank for the whole place (I wasn't the first stop, and as a condo we don't have easily found …

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John R.

This review is for the service that they provided last December 2014 when I had a minor flood at my home. These guys were fast, efficient and offered a very competitive price. They did a fantastic job by saving our drywall, carpet and floor…

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Mansoor A.

Best cleaning done ever. I have always been reluctant getting carpet cleaners as most companies are very deceptive and they dont even clean well. But man, am i impressed with Alex's work. He put so much time and effort in cleaning and makes…

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Dave L.

I give the company high marks for work it did not do!

The hardwood flooring beneath my carpet was buckling because of water leakage and I thought I had a major repair and restoration problem. Alex came and examined the walls and floor in …

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via Yelp
L. P.

Thank you Bay Area Restoration! From the initial phone call, through the excellent, thorough cleaning, not to mention the fair price, I'm verrrry happy! Will definitely be using their services again.

via Yelp
Rachel J.

I did my homework before selecting a carpet cleaning company... I collected coupons, read several Yelp reviews, and called at least 4 different companies. After all this research, I selected Bay Area Restoration because of great price and …

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Shahla M.

Great service, I'm glad I found them to clean the carpets throughout the house just before we had our baby! Highly recommended if you are looking for fair pricing, quick and on-time service and quaility carper cleaning!

Thank you!

via Yelp
Sundeep K.

I hired them based on Yelp reviews. Turned out the reviews are correct. Alex did a pretty awesome job. I burnt my carpet. It's a pretty big one. He replaced burnt part with the one in closet and now I can't even say that it's burnt. I would…

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David H.

4.75 stars.

We redecorated with hardwood floors and area rugs a few years ago. It was now time to get the rugs cleaned. I went straight to Yelp and got over- the-phone quotes from several rug cleaners for $3-3.50 per square foot. Ouch. …

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Moody M.

Alex did an excellent job cleaning our carpets and air ducts. Very fast and courteous service. You will not find a better price in the Bay Area!!

via Yelp
Steve R.

A few days after our initial carpet cleaning, our kids knocked over a portable swamp cooler, spilling water on the carpet. Bay Area Restoration came back and cleaned the carped, which had discolored from the water, at no charge and with a …

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via Yelp
Gary P.

Alex cleaned our family room and bedroom carpets which now makes them look brand new. He was very professional, a fair price and he did the work so well. He even moved two pieces of furniture for us at no extra cost. We recommended him to …

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via Yelp
Phuong F.

Alex did a good job cleaning my rental home. He called me before his arrival and when he left he made sure to close my garage and even locked my door. My property manager was very pleased as well. We will definitely recommend Bay Area …

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Ashley A.

First Thank you Yelp!!! Because of the reviews here I decided to call Bay Area Restoration. My wife and I just moved our family into our new appt at Cityview in Hayward....within 1 week we had a Flea Infestation due to feral cats!!! We …

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Mahesh N.

I used their services again when I had to move out of my rented home. Alex is amazing and does a great job. He offered me a good price. He was on time and almost all tough stains have vanished. Thanks a lot. I recommend this service.

via Yelp
Richard E. M.

We just had our carpets cleaned by Alex the owner of Bay Area Restoration. He was so professional and had a GREAT attitude. He called us about 30 mins. before our appointment time, to let us know that he would be on time as scheduled. He …

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Sedona L.

I am the manager of an apartment complex in Campbell. I had a difficult time finding a carpet cleaning company that was reliable, who did not carry personal baggage with them, and was fair priced. Then I found ALEX at Bay Area Restoration. …

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Jason C.

I had a rental house that needed carpet and floor tile clean-up after a tenant's move. Saw all five stars on Yelp, so I called up Bay Area Restoration for a quote. Alex showed up right on time. He was very friendly and professional. They …

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Teresa Z.

Couldn't ask for a more courteous professional than Alex. He does a great job and his prices are extremely reasonable. I was amazed how great my carpet looks!

via Yelp
Sheri L.

Alex is awesome! He has helped me out on 3 different houses. He is very nice, quick and goes above and beyond! He has come on a last minute notice to clean for me and has even done a late night job for me so i could move in that weekend. He…

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J S.

Hired Alex mainly because of his yelp reviews. And I wasn't disappointed. He called me about a half hour before he arrived to give me an arrival estimate. He was on time and got to work quickly. He also saw a couple of spots on my living …

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Richard E.

I'm a small business owner and was looking at my reviews on yelp and I had notice an add that was just above my business Bay Area Restoration a customer of Bay Area Restoration was so happy with the service she had got from them. I've been …

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Gowri S.

After searching the Web and reading some of the reviews, called Bay Area Restoration (BAR) for cleaning our air-ducts and carpet. Alex was on time as scheduled. He did a fabulous job of meticulously cleaning all our ducts. He even changed …

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Taranpreet S.

I was searching for carpet cleaning in Fremont and found bay area restoration. They were able to make a same day appointment that fit perfectly into my schedule. The technicians showed up early which was great and were able to remove all …

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Elaine Y.

Called Alex to clean my rental in San Jose. But I was not able to be there, Alex took few pictures and texted to me to make sure that I were satisfied with his work. He was very responsible and did a great job!

via Yelp
Christine G.

Alex did a great job cleaning our carpets and went above and beyond the call of duty! I hired Bay Area Restoration for carpet cleaning, as we have a baby on the way shortly. I had wanted to move my bed so I could vacuum the dust from …

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